Axel was born with telco DNA. He started as an engineer in the 3GPP/ETSI standardisation and invented numerous patents. After his MBA in Cambridge, Axel entered consulting. He has now gathered extensive know-how in consulting projects for major international media companies and telco operators.
Axel is driving the implementation of eSIM and Multi-SIM strategies and processes for European MNOs. He works on the Consumer IoT business model for M(V)NOs, OEMs, Retail Intermediaries, IoT Vendors and Telco investors and the architecture of all customer related touchpoints and the right organisation to transform legacy infrastructures.
Sailing and binge watching are Axel’s ways to chill. His laughter is highly contagious and – to be honest – very loud. You will definitely get it if he’s in the building.
Nicolas is passionate about customers and how to make them happy. Before choosing management consulting he has held various positions from strategy to operations. By improving the customer journey, the product, communication, and underlying processes, he maximised revenue and profit.
He has successfully managed challenging projects on different continents collecting some of the highest possible awards for his work. His recent expertise ranges from omnichannel strategy and implementation, customer touch point optimisation and customer value management to digital business model creation and optimisation for start-ups, media, telcos, MSOs, MNOs, and investors.
His team awarded him with the honorary Sheldon Cooper Medal.