The Next Level of Direct-to-Patient Interaction.

e-Prescription
in Germany

The country-wide introduction of e-Prescriptions in Germany is getting closer. The technical basics have been implemented and the onboarding of medical offices and pharmacies is in full swing. This also brings changes to service providers – especially those who are already processing prescriptions today.

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“The ePrescription is a big step towards a digital future in healthcare. It provides a convenient and secure way to obtain medications and improves patient care.”

Torsten Christann

Managing Partner

E-Prescription

Timeline of Implementation

e-Prescription Consulting

ePrescription for DiGA Providers
ePrescription for Prequalified Service Providers

e-Prescription for DiGA Providers

The start is close and the right course needs to be set now.

The introduction of the e-prescription for DiGA manufacturers has been further prioritized and is now set to take place from Jan 1st, 2025 onwards. Even if a 100% digital patient journey now appears possible, this will not always be the case in the beginning. We support DiGA providers and those who want to become such in setting-up and further developing their prescription journey – with the aim of making DiGA use as easy as possible for patients and preventing unnecessary conversion drops between prescription creation and DiGA code entry.

e-Prescription for Prequalified Service Providers

The introduction allows a variety of new possibilities for direct patient interaction.

Already today, the website of service level providers plays a decisive role as an efficient entry route into the actual provision of services. The introduction of the ePrescription can significantly lower hurdles in the future and enable more direct contact with patients. Depending on the type of service (medical aids, quarterly prescription, etc.), the introduction of ePrescription will happen sooner or later. The necessary change of internal processes can be a good opportunity to re-organise your own invoicing procedures and to bring your systems up-to-date. Digital Oxygen and its partners are happy to support you in this process.

E-Prescription

End-to-End Process

Step 1
Issuing the E-Rezept in a doctor’s practice
- HCP creates E-Rezept in the practice management system (PVS) as usual
- HCP signs the E-Rezept electronically with his health professional card (eHBA) and loads it into the E-Rezept memory of the telematics infrastructure
- The insured person is asked whether he or she uses the E-Rezept app
  
  If yes: The E-Rezept is automatically displayed in the E-Rezept app of the insured person
  
  If no: The insured person must receive a paper printout with a QR code to redeem the E-Rezept
Step 2
Administration in the E-Rezept app
- The E-Rezept is securely stored in the telematics infrastructure
- The insured can track all open and redeemed prescriptions in the app
- To redeem the E-Rezept, the insured can go to a pharmacy or send the E-Rezept digitally to a pharmacy for later pickup or delivery
Step 3
Redeeming the E-Rezept at a pharmacy
- There are three ways to redeem the E-Rezept:
- Scanning the QR code from the E-Rezept app.
- Scanning the QR code on the paper printout
- Scanning the eGK (this retrieves all of the insured’s stored prescriptions).
- Prescription is loaded from the TI into the merchandise management system
- Provision of the service

FAQ
e-Prescription

How to redeem an e-Prescription in Germany?

There are currently three ways how an e-Prescription can be redeemed:

1) By sharing the e-Prescription from the gematik smartphone app with service level providers, online pharmacies, etc.
2) By inserting the eGK into the pharmacy’s card reader
3) By scanning the QR-code on a separate e-Prescription print-out

As a service level provider, how do I process the e-Prescription?

There are several ways to do this:

A) Via a photo-upload of the e-Prescription’s paper printout
b) Via digital touchpoints with the gematik app

Will the e-Prescription become mandatory for all prescription categories from Jan 1st, 2024?

No, the e-Prescription will be rolled out step by step across all prescription categories.

When will the e-Prescription for DiGA be available?

The start-date for the DiGA e-Prescription will be confirmed again with the DigiG for 01.01.2025.

When will the e-Prescription for medical aids (Hilfsmittel) be available?

Implementation is planned for 2025/ 2026.

e-Prescription

Next Steps

Are you already a service provider and would like to convert your billing processes to e-prescribing?

For service providers (prequalification already done)

Process documentation and analysis to identify potential for improvement and provide best practice
Conduct workshops to identify process weaknesses and provide training in the use of e-prescribing
Support in the selection of the appropriate primary system and billing software

Are you a manufacturer of assistive devices but not yet prequalified? Don’t miss your chance with the launch of the E-Rezept.

For manufacturers who are not yet prequalified

Workshop about advantages, possibilities and requirements of Prequalification
Preparation and drafting of documents and implementation of the prequalification application process
Checklist and implementation of the settlement process and maintenance of the PQ status.