Your ARPU Is Stuck
That’s primarily because you have no idea what comes beyond 2, 3 or 4play. Your plans are getting flatter and flatter, and your markets are saturated with smartphones. While your networks are fully digital, your legacy IT infrastructure has more than two years lead time – just as your organisation, its culture and processes.
Are you ready to develop and try out new products, services and processes within weeks or months? Can you embrace a fully digital user experience and customer interaction? Can you pitch how to grow your ARPU during an elevator ride?