Customer centricity is key for the success of media offerings.
We support our clients with the audit of their user-facing processes and evaluate potentials for improvements.
Business Model Development
New business and distribution models have changed the landscape for media corporations.
We work with our clients to develop new, user-centric business models beyond traditional subscription models.
Operating Model Development
To react to today’s challenges, media corporations have to take more into account than the products they offer.
The entire organization has to be aligned to deliver value to its client’s in a fast, uncompromisingly user-centric way. We work with our clients on the optimization of their operating model to drive customer-related KPIs.